Customers

How can I delete all the existing customers?

To delete all existing customers from your Shopify store using DataEase, you can follow these steps: 1. Export Customers: Use DataEase to export all your existing customers. Make sure to include any necessary details, such as addresses, if needed. 2. Prepare the File: In the exported file, remove any customer rows that you want to keep. For the customers you wish to delete, set the "Command" column to "DELETE". 3. Import the File: Import the modified file back into DataEase. This will delete the customers you marked with the "DELETE" command. Please note that if a customer has an order, Shopify does not allow deleting that customer. You would need to first unlink the customer from their orders. For more details, you can check the tutorial on https://dataease.app/customers/

How can i delete some metafields from a customer?

To delete specific metafields from a customer using DataEase, you can follow these steps: 1. Export Customer Metafields: - Use DataEase to export your customers with their metafields. Make sure to include the ID, Email, and Metafields columns in your export. 2. Edit the Exported File: - Open the exported file and locate the metafield columns you wish to delete. - Clear the values in the rows for the metafields you want to remove. This will signal DataEase to delete those metafields upon import. 3. Import the Edited File: - Save your changes and import the file back into Shopify using DataEase. The app will remove the metafields with empty values for the respective customers. Make sure not to include any other columns that you do not wish to update, as this could inadvertently change other data. For more detailed guidance, you can refer to the https://dataease.app/customers/

How can I delete value in phone number of customer via import?

To delete the phone number for a customer via import using DataEase, you can follow these steps: 1. Export Customers: First, export your customers with the necessary columns. You can do this by selecting "Customers" and "Basic Columns" in the DataEase export section. 2. Edit the File: In the exported file, locate the Phone column. For the customers whose phone numbers you want to delete, simply clear the values in the Phone column. Make sure to keep the ID or Email column filled to identify the customer. 3. Prepare for Import: Ensure your file only includes the columns ID, Email, and Phone. The Phone column should be empty for the customers you want to update. 4. Import the File: Save the file and import it back into DataEase. The app will update the customers and remove the phone numbers where the Phone column is empty.

I have more than 20,000 customers and export all the data. My plan is Advanced. How can I do this?

To export more than 20,000 customers with the Advanced plan, which has a limit of 3000 customers per export, you'll need to split the export into multiple batches. Here's how you can do it: 1. Use Filters: You can apply filters to your export to divide the customers into smaller groups. A common method is to filter by the "Created At" date. This way, you can export customers created within specific date ranges, ensuring each batch is under the 3000 limit. 2. Multiple Exports: Perform multiple export jobs, each with a different date range or another filter that segments your customers into groups of less than 3000. 3. Consider Tags or Other Attributes: If your customers have tags or other attributes, you might use these to filter and export in smaller batches. Unfortunately, without upgrading to the Professional plan, which allows for larger exports, you'll need to manage these exports manually using the above methods.